About Us
Formed in 2001 as a small cleaning organisation, 2011 marks the company’s 10th year in business. In this time Sercon has grown to become a £1.6m turnover company, in both cleaning and security disciplines, whose main contracts lie across the central belt. To date our services span across both the Private and Public sector including Education, Housing Associations, Corporate & Property Management, Transport (Aviation Cleaning) andRenewables (Wind Turbine Cleaning).
Sercon provides a professional corporate service mixed with the flexibility and responsiveness of an SME. The approach of company is to work in true partnership with all our clients, building strong, sustainable and effective working relationships to integrate seamlessly into their organization. Working side by side, we draw upon our core values and specialist knowledge to deliver solutions that are specifically tailored to meet each client’s individual needs. This service is further supported by:
- A robust, ISO certified management system
- A commitment to above industry standard levels of training
- Low staff turnover
- Expert knowledge and experience in TUPE transfers
- Cost effective, high quality cleaning and security solutions
The Sercon Way – Our Motto, Mission, Vision and Values
Company Motto
‘Our people are the difference, excellent service is the result’
Our Mission Statement
To provide an excellent level of service delivered with integrity, innovation and consistency exceeding our client’s expectations. We are dedicated to working in true partnership with our clients and key stakeholders, understanding their requirements to devise an individual solution which delivers on our promises and values. We are committed to investing in our people.
Our Vision
To become a leading service provider of cleaning and security solutions in Scotland and Northern England, drawing upon our core values and specialist knowledge to deliver unparalleled value, innovation and quality of service to continually exceed our client’s expectations
Our Values
Customer Focus : We build and maintain strong client relationships and ensure long-term satisfaction
Commitment to Excellence: We constantly strive for excellence through evaluation and continuous improvement
Expertise: We develop and demonstrate our expertise through our innovative approach to creating and delivering the right solution
Performance: We develop plans that deliver better results and to create long term sustainability
Our People: We invest in our people, develop their competences and provide opportunity to achieve 100% employee satisfaction
Training and Development: We promote the professional development and growth of all our employees
Quality: We invest time to ensure that all our business processes comply with recognised industry standards
Integrity: We consistently demonstrate principled, ethical judgment and practice the highest standards of social conduct
Environment: We work to minimise our operational impact on the environment to reduce our carbon footprint
